This tutorial describes how to set up the Wi-Fi eduroam on Windows 10.
ATTENTION: IMPORTANT CHANGE[Bearbeiten | Quelltext bearbeiten]
Currently it can happen that if the first connection with Eduroam fails, your network certificate has to be installed a second time!
This is a bug in the Windows 10 certificate management.
Step-by-step description[Bearbeiten | Quelltext bearbeiten]
Create certificate[Bearbeiten | Quelltext bearbeiten]
Visit the ServicePortal and log in with your university account.
- Go to Benutzerverwaltung and click on Netzwerk Einstellungen.
- Click on Neues Zertifikat erstellen.
- Insert an identifier like "Laptop <Example>".
- Click on Neues Zertifikat zusenden.
- Copy the Import Passwort.
- Click on "Netzwerkzertifikat herunterladen".
Open the downloaded certificate. The import assistant start automatically.
- Klick on Next.
- Insert the Import Password.
- Use the defalt settings.
- Click on Next and Finish.
- Click on Yes if necessary.
Info: The box for "High security for private key" needs to be disabled. The Windows client doesn't support this option at the moment and no connection to eduroam will be established.
 | Install the certificate twice as shown in the previous step. Otherwise the connection to eduroam may not work. Windows has currently a problem with the certificate installation. |
Connect to eduroam[Bearbeiten | Quelltext bearbeiten]
- Open the Wi-Fi settings.
- Click on eduroam.
- Check the box for Connect automatically.
- Click on Connect
- Click on Connect by using a certificate.
- Important: Leave the field for username and password empty!
Your device should now connect to eduroam.
Troubleshooting[Bearbeiten | Quelltext bearbeiten]
No connection possible[Bearbeiten | Quelltext bearbeiten]
If you get the error message "No connection to this network possible" .
Go trough the following steps!
Reinstall certificate[Bearbeiten | Quelltext bearbeiten]
Deinstall and reinstall network certificate.
Check date and time[Bearbeiten | Quelltext bearbeiten]
Check the follwing settings:
- Time
- Date
- Timezone
They need to be correct to connect to eduroam.
No certificate available[Bearbeiten | Quelltext bearbeiten]
Install the network certificate twice as mentioned above.
If the eduroam profile ist already available, it was maybe saved with wrong settings. Delete the existing profile.
- Click on the WLAN Symbol.
- Click on Network and Internet Settings.
- Click on WLAN.
- Click on Manage Prefered Networks.
- Select eduroam.
- Click on Forget.
Start this tutorial from the beginning to connect to eduroam.