Notes and tips for audio and video conferences / Netiquette

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Audio and video conferences are important communication tools for the synchronous exchange of information across spatial distances. Since you are only virtually in a room, other rules apply, which you should observe. We have summarized the most important tips here.

Before a conference for all participants[Bearbeiten | Quelltext bearbeiten]

  • Sufficient bandwidth at the participation location: Your Internet connection must be fast enough
  • Procure or provide headset and camera
  • Try out the technique in advance
  • Create the quietest possible environment

At the conference as a participant[Bearbeiten | Quelltext bearbeiten]

  • Being on time, better a few minutes early than late
  • Use a headset
  • When you're not talking, turn off the microphone
  • Avoid noise (no typing on the keyboard, ringing of other telephones, eating or swallowing noises), switch off microphone
  • If the connection is bad or there is interference: Switch off video transmission
  • If the bandwidth is definitely insufficient, dial in via audio
  • Keep eye contact: Look into the camera if possible
  • Do not make the background too private, enough light
  • Let others finish
  • Speak slowly and clearly
  • In large groups: Announce own contributions by hand sign or in the chat, maybe wait for the word

At a conference as a organizer[Bearbeiten | Quelltext bearbeiten]

  • Please always check if a synchronous conference is the right exchange format - especially for larger groups
  • Invite with sufficient lead time
  • Have fallback scenario (audio only or other appointment) ready
  • Avoid recording the session if it is not clear how stable the technologies used are
  • If the software allows it: mute all microphones centrally for larger rounds as organizer and allow speaking rights only by notification (chat, use hand signals)
  • Use the " Share Document " function with caution, as it requires more bandwidth
  • Prepare the agenda and leave it for the moderation, as everyone can have their say
  • Greeting all participants, possibly a welcome round to warm up
  • Explain communication guidelines again in advance; remind participants that the microphones should be switched off during pauses in speaking
  • Stringent presenter
  • If yes/no questions to the round ask for visual feedback thumbs up/down
  • Summarize the results at the end of the conference and send them in writing to all

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