Uni account: Forgot your password?

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Die deutsche Version finden Sie auf der Seite Uni-Account: Passwort vergessen

The Uni-Account is vital for almost all online registrations at the university. You need it for your e-mails, PAUL, the administration of your account (service portal), access to network drives and much more.

It is all the more unfortunate to lose your access data, but fortunately you can quickly aquire new credentials.

For legal reasons, the ZIM does not send password emails. Nevertheless, you have several ways to get a new password.

Your options[Bearbeiten | Quelltext bearbeiten]

  • Show up in person
    • Bring photo ID and student ID if available.
  • Have password TAN sent by mail
    • Correct address must be on file at the Service Center.
  • Special case: guest account
    • Have a password link sent to you by your supervisor.

Set new password in person[Bearbeiten | Quelltext bearbeiten]

Please show up with valid photo ID and student ID (if available) in the Notebook Café (BI1.111). During support hours, the helpdesk will be happy to provide you with the possibility to set a new password. This process takes only a few minutes.

Support hours: http://nbc.upb.de
Hotline: 05251/60-5544

Have password TAN sent by mail[Bearbeiten | Quelltext bearbeiten]

Attention: This process takes several days.

Please write us a short e-mail explaining that you have forgotten your password and that it is not possible for you to come by. We will then create a password TAN and forward it to the Service Center. From there it will be sent to you by mail and will reach you in your mailbox.

Special case: Guest account[Bearbeiten | Quelltext bearbeiten]

You have the option to reset your password in person or you can ask your account manager to send you a password link which will allow you to enter a new password.

Bei Fragen oder Problemen wenden Sie sich bitte telefonisch oder per E-Mail an uns:

Tel. IT: +49 (5251) 60-5544 Tel. Medien: +49 (5251) 60-2821 E-Mail: imt@uni-paderborn.de

Das Notebook-Café ist die Benutzerberatung des ZIM - Sie finden uns in Raum I0.401

Wir sind zu folgenden Zeiten erreichbar:

Mo Di-Do Fr
Vor-Ort-Support 08:30-16 Uhr 08:30-14 Uhr
Telefonsupport 08:30-16 Uhr 08:30-14 Uhr

Das ZIM:Servicecenter Medien auf H1 hat aktuell von Montag bis Donnerstag von 08:00-16:00 Uhr und Freitags von 08:00 bis 14:30 Uhr geöffnet.

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