eduroam on iOS

ZIM HilfeWiki - das Wiki
Die deutsche Version finden Sie auf der Seite Eduroam unter iOS

These instructions explain how to set up the eduroam WiFi for iPhones and iPads.

Step-by-step instructions[Bearbeiten | Quelltext bearbeiten]

Apply for certificate[Bearbeiten | Quelltext bearbeiten]

Eduroam-ios-9.png


  • Open the service portal using Safari.
  • Log in with your university account.


Note: Do not use an alternative browser such as Google Chrome or Firefox for this. Downloading files is therefore not permitted under iOS.

Eduroam-unter-android-3.png


  • Click on the 3 vertical bars at the top right.
  • Click Benutzerverwaltung.
  • Then click on Netzwerkeinstellungen.



Eduroam-unter-android-4.png


  • Click Neues Zertifikat erstellen.


Netzwerkzertifikat-container-v1.png


  • Give the certificate a unique name (Example: iPhone)
  • Select Version 1 as the file format.
  • Then click on 'Neues Zertifikat zusenden.


Note: Create a separate certificate for each of your devices. A device is no longer used? Device was lost or stolen? Revoke the certificate via the service portal.

Netzwerkzertifikat-download.png


  • A new network certificate has been created for you.
  • First copy the Import Password to the clipboard.
  • Now click on Netzwerkzertifikat herunterladen.


Eduroam-ios-4.png


  • The network certificate can now be loaded as a configuration profile in the iOS settings.
  • To do this, click Allow.


Install certificate[Bearbeiten | Quelltext bearbeiten]

Eduroam-ios-8.png Open the Settings app.

You may have to click here first.
Open the profile.


  • Click on the Profile loaded entry.
    • "More for your iPhone" can also appear here instead if several things are pending (e.g. updates)
  • Click Install.
  • Enter the code for your iPhone.
  • Click "Install" again.
  • Enter the import password that you just copied to the clipboard.
  • Click on Continue".


Connect Eduroam[Bearbeiten | Quelltext bearbeiten]

Eduroam-ios-7.png


  • In the Settings app, click Wi-Fi.
  • Then click on the network "eduroam".


Eduroam-ios-6.png


  • Change the mode to "EAP-TLS".
  • Select your certificate under Identity. It ends in "@uni-paderborn.de".
  • Be sure to leave the "Username" field blank!
  • Then click "Connect".


Trust certificate


  • Click Trust.


Your device should now connect to the eduroam WiFi.

Important: Remove the network webauth from the list of your known networks. Otherwise your iPhone will not connect reliably to eduroam. To do this, follow these steps:

Eduroam-ios-11.png


  • Open Wi-Fi settings.
  • Click on the "i" next to "webauth". Eduroam-ios-12.png


Eduroam-ios-13.png


  • Click Ignore this network.


Troubleshooting[Bearbeiten | Quelltext bearbeiten]

Your device doesn't connect to eduroam? Try the following steps:

  • Turn WiFi off and on again
  • Enable and disable Airplane Mode
  • Restart your device


Your device still doesn't connect to eduroam?

  • Open Wi-Fi settings.
  • Click on the "i" next to "eduroam". Eduroam-ios-12.png
  • Click Ignore this network.

The WLAN eduroam has now been deleted from the list of known networks. You can now connect it again [1].

Your device still doesn't connect to Eduroam?

  • Remove eduroam via Ignore this network as described in the previous tip.
  • Open Settings > General > VPN and Device Management.
  • Delete all configuration profiles that end with "@uni-paderborn.de" here.
  • If necessary, delete profiles from other universities where you previously had Eduroam access.
  • Start again at the beginning of this guide.


See also[Bearbeiten | Quelltext bearbeiten]


Bei Fragen oder Problemen wenden Sie sich bitte telefonisch oder per E-Mail an uns:

Tel. IT: +49 (5251) 60-5544 Tel. Medien: +49 (5251) 60-2821 E-Mail: zim@uni-paderborn.de

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